Privacy policy

Last Updated: October 9, 2026

AURUZA (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit our website or place an order for women’s apparel.

Information We Collect

We collect information that you voluntarily provide to us, including:

  • Full name, email address, shipping address, billing address, and phone number when you create an account or complete a purchase
  • Payment details (processed securely by third-party payment providers; we do not store full credit or debit card numbers)
  • Order history, return requests, and records of communications with our customer service team

We also automatically collect certain technical information when you browse our site, such as IP address, browser type, device information, referring pages, and pages viewed. This data is collected through cookies and similar technologies.

How We Use Your Information

The information we collect is used for the following purposes:

  • To process, fulfill, and deliver your orders
  • To communicate with you regarding your order status, shipping updates, returns, or customer service inquiries
  • To respond to your questions and provide support
  • To improve the functionality and user experience of our website
  • To comply with applicable legal and regulatory obligations

Sharing of Personal Information

We do not sell your personal information to third parties. We share information only with trusted service providers who perform essential functions on our behalf, including:

  • E-commerce platform providers (such as Shopify)
  • Payment processing gateways
  • Shipping and logistics partners
  • Email service providers used for transactional messages

These service providers are contractually obligated to protect your information and may use it only for the specific purposes we authorize.

Cookies and Tracking Technologies

We use cookies and similar technologies for the following categories:

  • Essential cookies: Required for the website to operate properly (shopping cart, checkout, and security functions)
  • Analytics cookies: Help us understand how visitors interact with the site so we can make improvements
  • Preference cookies: Remember your settings and choices for a more personalized experience

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may limit some website features.

Data Security

Our website employs SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, legal compliance, tax requirements, and dispute resolution. Order-related records are generally kept for the period required under applicable commercial and tax laws.

Your Privacy Rights

Depending on your place of residence, you may have the following rights regarding your personal information:

  • The right to request access to the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information, subject to certain legal exceptions
  • The right to opt out of the sale or sharing of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising any of these rights

To exercise any of these rights, please contact us at service@auruza.shop. We will respond in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) for California residents and relevant principles under the GDPR where applicable.

Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of the page reflects the most recent revision. Your continued use of the website after any changes indicates acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: service@auruza.shop
Phone: +86 184 9618 3395
Business Address: Shenzhenshi Ruikedasi Maoyi Youxiangongsi, Rm.3011, Bldg.C, Jianjin Ind.Park, Donghuan 2ND Rd., Longhua St., Longhua New Dist., Shenzhen, Guangdong, China 518000